Basic Family Plan:

Basic Plan Includes of Fully Managed Identity Theft Recovery Service

24/7/365 Toll-Free Victim Response Center - a dedicated toll-free # 1844 SEKURME for victims to call the SEKURME-SEKURUS 24/7/365 Bilingual (English and Spanish) Identity Theft Response Centers in California to report becoming a victim and to open a recovery/restoration case.
Dedicated Recovery Advocate - each victim is assigned a dedicated Identity Theft Recovery Advocate who will work the entire case until the victim is restored to pre-theft status.
Personalized Recovery Plan – the victim’s dedicated Advocate conducts an intake interview and develops a personalized case plan to document and dispute all fraudulent matters necessary to recover/restore the victim’s identity.
Limited Power of Attorney - through a Limited Power of Attorney, each victim’s dedicated Advocate will perform a Fully Managed Recovery/Restoration to dispute and reverse fraudulent transactions and accounts.
Expanded Monitoring for Victims – to help monitor continued resolution of each victim’s identity, victims receive one year of complimentary enhanced monitoring services that can include credit monitoring, name, and alias monitoring, phone number monitoring, address monitoring, criminal monitoring, and internet black-market monitoring as needed.
Complete Family Coverage – coverage includes the primary account holder and the primary account holder’s spouse, domestic partner, children living at home, up to age 21 or full-time students up to age 26, and grandparents living at home.
Pre-Existing ID Theft Coverage – coverage includes all identity theft events discovered during the plan period, regardless of when the theft occurred.